About Us

About Us 2017-01-24T17:40:16+00:00

A Calling, Not a Profession

Families call us because they’re looking for information, reassurance, help, counseling … a lifeline. We tell them they’ve come to the right place. In-home care isn’t a business to us, it’s a calling. That’s what we think all assisted care services should be about.

Assisted Services, Inc. was among the first to offer assisted care in our area, a time when many families didn’t know such services existed. It was before services like ours were licensed. When licensing became a requirement in 2003, we were among the first in our area to get licensed.

Our phones ring constantly with callers who have so many questions … people like you, who sometimes just need a resource, a place to begin, to plan. One of the first things we do after receiving your call is to set up a visit– at no charge.  This enables us to offer better insights into your situation … insights based on years of experience and training, about what kinds of services we believe can make a difference in the quality of your loved one’s life.

Personal visits give you an opportunity to meet us face-to-face and get to know us, feel comfortable, and know that we serve with a big heart. And it also helps us be able to match up the best caregiver for your loved one and their situation – should you decide to use our services. We have a lot of information to share and a strong desire to be of assistance in whatever capacity … whenever you need us.

Personal, Adaptable, Compassionate Care

Our services are adaptable, to meet your specific and changing needs. That’s because no situation is the same – and we don’t treat it as if it were. Helping people is personal…. Care needs to be flexible, with the ability to handle unexpected events and changes … with compassion and understanding throughout the process.

Our caregivers are licensed, drug tested, and receive ongoing monthly training. They focus on treating your loved one with excellent care, warmth, and dignity, whether it’s fixing a meal, housekeeping, laundry, driving to the doctor’s office, or sitting down to chat. The very low turnover rate among our caregivers tells us they love what they do and they love working for us. Some of them have been with our company for 10 and 14 years – something you don’t find very often in this industry.

The owner and founder began this business out of love and concern for our elder community. As hands-on administrators, the management at Assisted Services, Inc. have themselves been caregivers and share the philosophy of providing excellence in care. We hire caregivers and other staff who share that view.

Communicating In a Way You’re Comfortable

We’re accessible and accommodating. We do some things the old-fashioned way, but we use technology to better serve our clients.

You can reach us through a phone call, an email or a text message 24 hours a day, 7 days a week. We have a live scheduling and billing system to keep an accurate record of caregiver arrival, departure and services provided. Plus, it gives us the ability to know where each of our caregivers is at any given moment. This system works great for being able to fill last-minute appointments.

What makes us different? We love working with seniors.

This is more than just a business to us. We treat clients the way we would want our own family members treated by taking the time to build long-lasting relationships. Each day we strive to make a difference in the quality of our client’s lives by enabling them to remain in their chosen environment.

We specialize in dementia and Alzheimer’s care, diabetes care

In Home Care Services in Fort WorthOur Passion:

  • Your Personal Care Assistant’s skills and personality are matched to the needs and personality of you or your loved one.
  • We employ only compassionate, caring and understanding individuals who specialize in Senior Care.
  • Our elder care services are customized to meet the individual needs of you and your family.
  • We take the time to build long-lasting relationships with you and your family.
  • Providing compassionate senior care and respite for families.

Client & Family Support:

  • Services are available 24 hours a day, 7 days a week, including holidays and our management team on call day and night.

  • Working in partnership with your health care providers.

  • With Assisted Services you have advocates, an elder care Senior Certified Advisor, and an experienced long term insurance specialist on staff.

  • We provide you with senior care education and resources to assist your family in navigating the aging process. We take pride in maintaining excellent quality control measures.

  • Journals are maintained to record daily activities on all clients.

  • We provide transportation to doctor appointments, shopping and errands.

Our History:

Assisted Services, Inc. was founded in 1994 to provide in home care services and non-medical assistance to seniors and disabled individuals in private homes, retirement, assisted living and full care center communities.

Our locally owned and operated company was started by Founder, Sue Wallace, before the industry was defined and developed. We were among the first personal assistance companies to be licensed by the State of Texas.

We are bonded and insured, licensed by the State of Texas, and provide services in Tarrant and Johnson counties. We are a private pay company, accepting personal checks, Visa and MasterCard and long term insurance plans.

Learn about Assisted Services, Inc. from our founder, Sue Wallace: